The Team

 

If you have been into the practice lately, you will have noticed a few staff changes. We would lke to assure all of our patients, that whilst there a few new faces, we still strive to provide each of our customers with the best care and service that we possibly can.

Have a look below and meet the new team (you may recognise some of the older faces!!!)

 

Shelly Bansal FBDO Hons. CL FBCLA

Shelly is a qualified dispensing optician and contact lens specialist, and is also one of the company directors. He has gained recognition throught the industry as a contact lens expert, not only in everyday contact lens fittings, but in specialist fields such as orthokeratology, multifocal lenses and keratoconic lenses. Shelly is particularly recognised for his success in fitting contact lenses for children, from as young as 6 years old! He has lectured worldwide on best contact lens practice and is also a key opinion leader for all the major contact lens companies. Shelly has recently served two consecutive terms as the President of the British Contact Lens Association.
 

 

Manjit Bansal

Manjit is a company director at First Contact Opticians. Her background in business management ensures the smooth day to day running of the practice. Her commitment to delivering exceptional customer service to all patients is at the heart of the practice. She can also be counted on to provide expert advise on the most fashionable frames currently on the market.

 

Rakhi Patel

Rakhi started with the practice in 2014 as practice manager. She has been in optics for over 14 years brings a wealth of experience to the practice having worked for a major company in a managerial capacity.

 

Samir Jivanjee BSc (hons) MCOptom

Samir (far left) is the resident optometrist at the practice. He began working with us in 2014 having spent 8 years working for a large company. His passion for optometry extends beyond the practice; every year for the past 6 years Samir has travelled to Africa to help setup eye camps, run clinics, train optical staff and even test patients in remote villages. He has also spent a number of years working with visually impaired children and adults through a national charity.

 

Jackie Richardson

Having previously worked in hospitality, Jackie is no stranger to excellent customer care and attention. She will warmly welcome you into the practice and deal with all your initial enquiries.

 

Linda Hedderick

Linda joined the practice in September 2015. She had been a patient of ours for over 17 years and loved it so much that she decided she would work with us! As a former patient, Linda has always valued the high level of service and quality of products that she has received from us and is keen to make sure that our patients receive the same service. Linda's role in the practice extends beyond the reception desk......she is also one of the staff members who will help with all the pre-screening.